Shipping Policy

[DISCLAIMER] All Policies within justdandygifts.com pertain to your "Just Dandy Direct" Shopping Experience Only. Shopping via Just Dandy Partner websites have different policies ~ if questions: please review Just Dandy Partner policies accordingly.

FREE SHIPPING on Just Dandy Direct & Just Dandy Partner Orders above $50!*

*Shipping Offer is based on Standard Shipping ONLY! Rates for Ship to Home are determined by your total order amount (before tax); and, Just Dandy reserves the right to select the shipping provider and shipping method used. This applies to shipments of regular sized items within the contiguous 48 United States Only. If an item is subject to a "Shipping Surcharge" (aka "Additional Costs") , as noted within the item's description, then unfortunately that item is not eligible for free shipping. Orders placed with the "Store Pickup" option may have the shipping surcharge refunded (if applicable); but only if the refund is requested by the customer at the time of pickup (no exceptions). 

NOTE: Just Dandy only allows one (1) Discount Code per order. So, if another discount code from another promotion is used then the Free Shipping Code will be removed from the order. Thus, Just Dandy recommends the customer uses the Discount Code that offers the greatest discount and value at the time of purchase. Just Dandy will not be held liable for any errors or issues related to the incorrect application of Discount Codes or offers for any order placed on Just Dandy's web-store.

Standard Shipping and Processing

Just Dandy offers the following flat rate Standard shipping charges for all orders below $50:

->Order with Subtotal $0.01 up to $25.00 = $10.00 Flat Rate Standard Shipping.

->Order with Subtotal $25.00 up to $50.00 = $5.00 Flat Rate Standard Shipping.

->FREE STANDARD SHIPPING = Orders over $50.00.

 

This rate does not apply to all items sold, however. See, "Shipping Surcharges" (below) for more information. 

Standard Delivery orders are shipped via standard ground service, and estimated to arrive within 4-8 business days. Generally speaking expedited orders will be shipped within 2 business days after the order was placed. Items ordered at the same time will not necessarily be delivered together.

We apologize but we are currently unable to ship to U.S. Territories, international locations, Alaska, Hawaii, or PO Box addresses.

Just Dandy reserves the right to ship via Just Dandy's preferred carrier and method.

Expedited Shipping and Processing (Coming Soon)

For even faster delivery, Just Dandy offers Expedited shipping that is based on an order's total weight and will be determined at checkout. This rate does not apply to all items sold, however. See, "Shipping Surcharges" (below) for more information. 

Expedited shipments are estimated to arrive within 2-4 business days. Generally speaking expedited orders will be shipped within 1 business day after the order was placed. Items ordered at the same time will not necessarily be delivered together.

For additional information please refer to the section above titled, "Free Shipping".

Just Dandy reserves the right to ship via Just Dandy's preferred carrier and method.

Ship to Store

Free shipping to Just Dandy’s store located at 103 N. Public Rd, A Lafayette, CO 80026 is available. You will receive an e-mail when your order is ready for pick up. Estimated to be available within 10 business days or less. After it is received by the store, you will have 21 days to pick up your order before it is cancelled.

For pickup arrangements, or information about your order, please contact the store directly at teamdandy@justdandygifts.com or (720) 240-4487, opt 1. 

For additional information please refer to the section above titled, "Free Shipping". 

Shipping Surcharges (aka Additional Costs)

Shipping Surcharges are added to any item that are non-standard, irregular-shaped, over-sized, etc. Items that have additional costs will be noted within the item's description. These additional costs are included with the order's total in addition to any shipping charges. If an order is placed with multiple items that have additional costs associated then order will be subjected to the sum of all additional costs and shipping charges, as applicable. 

For additional information please refer to the section above titled, "Free Shipping".

Gift Cards

Gift Cards will be shipped at no charge via USPS (or Just Dandy's carrier of choice). Please allow 5 to 10 business days for delivery via USPS First Class mail.

Tracking Your Order

There are several ways to track the status of your order:

  • Check your email. You will receive an e-mail confirmation when your order ships.
  • Visit your account. Sign in to your account to view your complete order history and check your order status.
  • Lookup your order. If you’re logged in you can lookup an order with the following information/ order number, last name, and ZIP code.
  • Contact us. If you still have questions about your order, contact customer service at 1-720-240-4487

Tracking availability may vary depending on the shipping method selected during checkout and the carrier that is delivering your order. Once shipped, your order may be handled by a carrier (FedEx or U.S. postal service) that provides tracking information until your order is delivered. Available tracking information is accessible in your account.

Order Discrepancies

If you find a mistake with your order, or if you fail to receive it within the expected shipping time, please contact Just Dandy’s customer service immediately. Please report any item discrepancy or damage within 30 days of ordering so we can research and review the issue in a timely manner.

Damage

In the event you see any damage to the box and/or the item itself, please contact customer service at 1-720-240-4487 immediately before accepting the product.